E-Mail Services Incoming E-Mail has a simple pricing structure

100 emails per month are always free!
If you need more you can choose from a series of plans. You pay according to your degree of utilization (Pay-per-Use).

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For instructions how to subscribe to a plan please refer to the documentation


100 emails are free for everyone

Really! With the "Free" plan you can process up to 100 emails per Month, without any costs.
If you need more volume, you can choose from the above plans. If you are processing more than 5,000 emails per month, we make you an individual offer.

Monthly inclusive quota

The monthly included quota always refers to the entire SharePoint farm (tenant in Office 365), no matter in how many sites you or your colleagues use 'Incoming E-Mail'. You always have the option to check how many emails have been processed within the current month.
You will receive a notification as soon as your quota draws to a close.
If your monthly quota has consumed, no more emails are processed until you subscribe to a higher plan.


When registering for "Incoming E-Mail" the "Free" plan will automatically be assigned. You have the possibility to switch to a paid plan at any time.
Billing is currently only possible via credit card. In "Enterprise" plan alternative billing procedures may be agreed.
If you subscribe to a paid plan, you get these for free until the end of the current month, that means we charge for the first time at the beginning of the following month.

Up- und Downgrades

You can upgrade or downgrade at any time. If you choose to upgrade, you'll pay a pro-rated amount for the rest of the month. You can switch back to the "Free" plan at any time, then from this point you will not be charged any more and you have another 100 emails per month free of charge.

Need more?

You need another plan or have any other questions? Get in contact with us.